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Frequently Asked Questions

Links to frequently asked questions
  1. How do I license my bicycle?
  2. How can I file a citizen comment?
  3. How do I report a crime?
  4. How can I get a campus escort?
  5. How can I get fingerprinted?
  6. How do I get keys?
  7. How do I report an item lost or found?
  8. How do I get a parking permit?
  9. How do I contest a parking ticket?

Q1: How do I license my bicycle?

A: Bike licensing is free to campus community and the general public. Bring your bicycle to SDSU Police Department, front counter during business hours.

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Link to download the latest version of Adobe Reader

Q2: How can I file a citizen comment?

A: In order for us to better understand the community's perception of our services, it is important that we investigate any allegation of inappropriate police action. Your criticisms and constructive suggestions for improvement are welcome. Each comment will be investigated thoroughly and corrective action will be taken when appropriate. You may speak to a University Police supervisor 24 hours a day by calling 619-594-1991, or visit our office in DPS Bldg. You may also complete a Citizen Comment Form Link to download the latest version of Adobe Reader and E-mail us your response.

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Q3: How do I report a crime?

A: See, how to report an emergency or crime, Frequently Asked Questions.

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Q4: How can I get a campus escort?

A: Faculty, staff and students are encouraged to take advantage of the escort service provided from dusk to dawn by Public Safety. The service is available to and from all parking areas and campus locations. To request an escort, call 619-594-6659. Campus emergency/duress telephones are located around campus and in all parking lots; calls are free of charge.

Escort is generally provided by a Community Service Officer (CSO) in a state vehicle or by a SDSU Police Department officer in a patrol car. Escort may also be provided by a CSO or Bike Patrol officer on foot. Members of the campus community requiring escort service may call 619-594-6659 or 511 from a campus payphone (free) from dusk to dawn, seven days a week.

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Q5: How can I get fingerprinted?

A: Live Scan Fingerprinting is available at the SDSU Police Department Front Counter. The fee varies on the location(s) scan is to be sent. Pick up payment form at the SDSU Police Department front counter and then pay fee at the Cashier's Office. Bring receipt of payment from Cashier's Office to SDSU Police Department front counter during the hours noted above.

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Q6: How do I get keys?

A: To get a key, you must have a authorized signature form on file. A new signature form must be filled out every six months in order for SDSU Police Department to keep up-to-date with those authorized to sign. The dean of your department or your department's authorized signer completes the from.

For more information see Key Issue.

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Q7: How do I report an item lost or found?

A: Call Police Dispatch at 619-594-1991 to report items lost or found. The dispatch operators receive calls and maintain constant contact with University Police officers, 24 hours a day throughout the year.

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Q8: How do I get a parking permit?

A: Parking permits are available from University Cashiers throughout the year and from the SDSU Bookstore at the beginning of each semester. Weekly and daily permits are also available from the SDSU Police Department Parking office and the Parking Information Kiosk.

The Parking Business Office, located in the DPS Building, is open Monday through Friday, 8 a.m. to 4:30 p.m. at ext. 4-6671 or FAX 4-1015. The Parking Information Kiosk is open 7:30 a.m. to 4:30 p.m. during the Fall and Spring Semesters. On weekends or after hours, call the University Police Dispatch Operator at ext. 4-1991 or dial “911” in an emergency.

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Q9: How do I contest a parking ticket?

A: If you have received a parking citation and you would like to appeal the citation, you must complete and submit an Administrative Review Form. You must fill out this form within 21 calendar days of the date of the citation and return it to the Parking Office. Provide a complete return address on the back of the form for it to be returned to you. Once the form has been submitted, you will receive a response within two weeks. Administrative Review Forms are also available outside the parking window, located in the DPS Bldg.

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This page last updated July 3, 2007
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